Wedding Photography Clients feedback

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Wednesday, November 07, 2012
By Tracy Williams Studio Photography
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These are the wonderful comments my great wedding clients for the last few months have left for me in an awards scheme.

I am so very, very, pleased and happy with this feedback and am glad that my images of their special day!, my passion for my work and my aim to provide great customer service are making my clients so happy :) really nothing more I could ask for for a performance review!!!

Huge thanks to all my clients for their great feedback! and I hope to continue this with making all my new clients (wedding or lifestyle) as happy!

 

 Main Comments

·     I cannot score this lady high enough - we had an intimate wedding booked at very short notice and Tracy went out of her way to be there for us even though she had plans already. I hate having my photo taken and I have to say I love each and every one that she took!  helpful, relaxed and professional

·         Tracy is not only an exceptionally talented photographer, but one of the most genuinely warm and friendly suppliers we came across and we were delighted to have her as part of our day. She created some beautiful images for us that will last a lifetime. We cannot recommend her highly enough.

·         Photography is Tracys passion that shows through her work. Professional and patient meant that all the photo's we wanted were captured and our guests all said how great she was. I would absolutely book Tracy again.  Tracy felt part of our day in the most natural way possible.

·    So friendly and relaxed, which is just what we wanted! We had a very short time to get our guests together and take the photos, but Tracy was great at organising this and worked really hard on the day. Excellent value for money and presentation of the final product.

·   Tracy's professionalism from the our first meeting to the finished product was excellentt. She completely understood our unique brief and delivered it perfectly. Many guests have commented to us on the quality of the images and how brillantly they capture our perfect day..

·    When it comes to wedding photo, you only have one day to get the shots right which is why we went for Tracy. These are photos that we will be looking at for the rest of our lives and wanted them to be perfect and cost does not even come into it.

·    Due to the schedule of the Wedding day, we only had a 1hr 30 minute window to get all the wedding photos completed. Tracy was extremely organised, done all the homework necessary from the guests to the venue & she really encapsulated the sprit of the day with a prefectly finished photo album.

·         I really enjoyed having Tracy as our photographer, I was really stressed  that day and she was really relaxed and helpful. Also my guests  felt comfortable around her. My wedding album is beautiful, she captured little details of my wedding that when I look at my album make me feel emotional...She is great!

·         We were very impressed with Tracy and will treasure our images forever

·    By talking to me beforehand, Tracy greeted family & guests by name & knew which photos I wanted.  Her skills and expertise are apparent in her work, her personality created a lovely atmosphere as she organised our photos. It was SO hard choosing that we ended up taking all the photos plus an album.

·     Tracy's photos are second to none and she has an incredible talent for capturing our special wedding moments that we weren't even aware had happened at the time! The recipe for her perfect photos is not just her professional expertise but also how she is able to make guests relax during shots.

 

Why Book?

·    Tracy had previously done a photo shoot at our home, with our blended family, she was excellent at keeping them all in place and we had some fantastic pictures. She was very patient, knew what we wanted and was so good at relaxing everyone we could think of no-one better to take photo's of our special day, and she didnt disappoint.

·         Because she is my ex sister in law and I always liked  the way she worked. Also I know how much she enjoys taking photos and how pasionate she feel about it!!!

·         Met her at a wedding fair and was very impressed

·         Tracy has a very calm manner and has a special gift in making everyone on the day feel relaxed resulting in some of the best wedding photo pictures I have seen.

·    Tracy was the only photographer we met that had a passion for photography before money!! We had met other photographers that made our day feel like an expensive business opportunity and then when we had our meeting with Tracy it was so relaxed and normal! Post wedding, time was not a problem choosing our pictures, it took some time and Tracy was very patient!! absolutely fabulous lady and lens!

·     I had observed the work Tracy did for some time. Although she did not live close to me, she willingly visited the area and pre-planned her time with us effectively.  Her personality is engaging and she therefore produced photos that showed our mood on the day - that of warmth, happiness and laughter.  Her business skills before and afterwards were reliable, with clear contractual information. She managed our expectations.  We had a special requirement for her to replace some detail in one of the photos after the event and she handled that very well indeed.

·         We met Tracy at a wedding fair and were immediately impressed with the quality of her work, as well as her lovely nature. She was so much more approachable than many other suppliers we met and not at all condescending as some of them can be. Her images and eye for a great shot gave us the perfect wedding day photography. We booked her ultimately as a result of her not only showing us some beautiful examples of her work, but also because she came across as such a lovely person to work with. We were delighted with her work in every respect and have absolutely nothing critical to say about her at all.

·         Tracy understood our unique brief from the minute we saw her to the finished product.  Her correspondence was second to none and we worked closely together to ensure she had all the details she needed.  Tracy was not phrased by our complicated family situation either.  On our pre wedding visit as Tracy had not photographed the venue previously she noticed lots of small details which she then included in our wedding.  She also rechecked our requirements.  A lovely gesture, totally unexpected, was a travel gift for the bride received just before the wedding.  As clients who usually like to be behind the lens, Tracy made as both feel at easy and took some wonderful candid shots as requested together with fabulous shots of the children.  In fact there was not one single photograph we asked her to remove before allowing our guest access through the her website.  We would highly recommend this photographer to our friends, relatives and anyone looking for a very good professional photography.  She made all of our guests feel very comfortable including the children of which the smallest is not yet 3 years of age.

·         We met Tracy at a local Wedding fair, she seemed very approachable, polite & professional, a perfect combination we wanted on our special day, we weren't disappointed!

·         Because we were so impressed with the photos she produced at a friend's wedding a few months ago.

·         Her friendly and relaxed manner was very impressive and showed she would be easy to work with

 

Average Voter Scores

Ability of your photographer to understand, interpret and realise your vision and ideas.: 9.36

Quality of expertise, advice and guidance received from your photographer.: 9.45

Quality of customer service and communication received from your photographer.: 8.82

Your photographer's personal presentation and their ability to understand and fit into your wedding.: 9.73

Quality of your photographer’s web presence (web site, facebook etc).: 9.55

Coverage, delivery and quality of the finished photographs etc (including online and 'real' albums etc). : 9.45

Value for money.: 9.55

 

Average Mark out of 100

96.3

 

 

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